Service Rendering
Mostrando 13-24 de 28 artigos, teses e dissertações.
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13. Social security constitucional principles / Princípios constitucionais da seguridade social
The present work aims at promoting a review of the foundation principles and rules of the social security in the Republican Letter of 1988, with the objective to establish an interpretation that allows maximum effectiveness on its application, by means of the disruption of the national doctrines traditional trend to attribute greater importance and normative
Publicado em: 2006
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14. GestÃo do conhecimento e seus impactos culturais no SERPRO : a percepÃÃo de gerentes e empregados da Regional Recife
This is a qualitative study of the management of the knowledge and the observed cultural impacts from its implantation in 2000, particularly of as they are perceived by used controlling and of Regional Recife, an organizational unit of the Federal Service of Datas Processing (SERPRO), the biggest public company in the rendering of services of technology of t
Publicado em: 2006
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15. Uma proposta para a avaliaÃÃo da qualidade dos serviÃos da administraÃÃo de shopping centers, utilizando o modelo SERVQUAL
Currently the markets are immersed in a economy of services, that deals with as competitive advantages to the quality given service. The quality of service contains many psychological characteristics, in contrast to a product with physical characteristics that can easily be measures. The customer makes a daily pay-judgment of the product or service, forming
Publicado em: 2005
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16. A formação do medico homeopata na faculdade de medicina de Jundiai : uma pratica de ensino no SUS
Historical, cultural and socio-economical aspects are determinants of a society?s standards in all areas. Medicine has also been modeled by these factors, and has been led into medical specializations, which strongly depend on advanced technology for diagnosis and treatment. As a result of this, there has been a medical knowledge fragmentation, loss of holis
Publicado em: 2005
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17. Gestão das Telecomunicações em uma Organização de Telemática do Exército Brasileiro / Administration from the Telecommunications in an Organization of Telemática of the Brazilian Army
This study attend the administration from the system of telecommunications in a Public Organization of Telemática. It was object from the present study the 2nd Center of Telemática of Area (2nd CTA), Organization of the Brazilian Army based in the City of Rio de Janeiro, that acts in States Rio de Janeiro and Espírito Santo rendering services of telecommu
Publicado em: 2005
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18. Demythifying the idea of passivity, dependence and alienation atrributed to the popular classes: a study about the meaning of the service rendering to families linked to Rebusca in Viçosa, MG / Desmitificando a idéia de passividade, dependência e alienação atribuída às camadas populares: um estudo acerca do significado da prestação de serviço às famílias ligadas à Rebusca em Viçosa, MG
Buscamos nesta dissertação problematizar a caracterização geralmente atribuída às camadas populares como alienadas e passivas, recebedoras de benesses do Estado, de políticos ou de instituições de assistência social. O que relativizamos, através do estudo que iremos apresentar, é justamente que tais famílias, pertencentes ao estrato popular, se
Publicado em: 2005
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19. GestÃo estratÃgica de uma cooperativa de trabalho mÃdico: uma anÃlise a partir da visÃo baseada em recursos. / Strategic administration based on resources: the case of a cooperative of medical work.
In global integration times, the use of economic and market strategies became much valued in what it concerns to the patterns of organizations competition. For the conduction of the services installment process it becomes necessary a strategic focus which facilitates the acquisition of a competitive differentiation. To the cooperative organizations it is pre
Publicado em: 2005
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20. ConsultÃrio privado para populaÃÃo de baixa renda: o caso das âclÃnicas popularesâ na cidade do Recife
Historically the private health services net has been busy with actions of average and high complexity, exactly those that, for requiring massive technological incorporation, they guarantee high profitability for the business men of the sector. What seems to be new is the interest in commercialize actions which complexity degree of the procedures that accomp
Publicado em: 2004
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21. Politica de extensão universitaria : o debate nacional e a experiencia da Universidade Estadual de Campinas
The university extension activities in Brazil have their story closely related to the idea of service rendering to the community. The Universidade Estadual de Campinas (UNICAMP) was recently founded on a project that was planned for teaching research and extension. Its central aim _ to graduate highly qualified staff for the technological area of Campinas, i
Publicado em: 2004
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22. AvaliaÃÃo ergonÃmica do posto de trabalho informatizado de atendimento ao pÃblico em uma empresa fornecedora de energia elÃtrica
This dissertation refers to the case study where physical, cognitive and organizational aspects related to the activities executed at the computerized working posts of teleattendance or call centre, in a company rendering service to the electricity supply company in the State of Pernambuco were described and analysed. The physical aspects analysed, in the li
Publicado em: 2004
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23. Um Estudo sobre a avaliação da condução do processo de parcerias - o caso Telemar Corporate
The partnerships have become the subject of study as an innovative element in the production management and a strategic option in the entrepreneurial activities that characterize this momentum of great instability due to the globalization of the financial dimension and the opening of captive markets all over the world.The objective of this research was to in
Publicado em: 2002
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24. Análise da terceirização na colheita florestal no Brasil / Analysis of the outsourcing in forest harvesting in Brazil
A terceirização constitui uma estratégia de gestão que vem sendo amplamente adotada pela maioria das empresas brasileiras, particularmente as do setor florestal. Entretanto, apesar de sua crescente utilização, a terceirização não tem sido objeto de muitos estudos no Brasil, principalmente no que se refere ao setor florestal e, mais especificamente,
Publicado em: 2002