Service Firms
Mostrando 13-24 de 40 artigos, teses e dissertações.
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13. Make or buy in a mature industry? models of client - supplier relationships under TCT and RBV perspectives
In this paper, we use the transaction cost theory [TCT] and the resource-based view [RBV] to discuss three propositions on the models of client-supplier relationships in mature industries. The two theories seem to advance different organizational forms of the client-supplier relationships, and in some instances are contradictory. How should firms organize to
BAR - Brazilian Administration Review. Publicado em: 2010-03
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14. Um estudo setorial sobre as relações entre variáveis ambientais externas, modelos de gestão, controles gerenciais e desempenhos das empresas / A sectorial study about the relations of the variable of the business environment, management model, management controls and performance of companies
The combination of external and internal factors, intrinsic to the business environment, can affect a firms performance as well as its management structure. This study xamines the relations of the variables of the external environment (business conditions), lements of the management model, management controls and performance of companies in different sectors
Publicado em: 2010
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15. Service quality of building maintenance by outsourced companies: a case study in a public organization / Qualidade no serviço de manutenção predial terceirizado: um estudo de caso em uma organização pública autárquica
This scientific work investigated the subject of service quality. It refers to the question of evaluating the quality of outsourcing technical services (from specialized firms that place their employees at the sites of the client) under the approach of multiple agents it involves relationships of several employees of each organization in a business, as state
Publicado em: 2009
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16. Inteligência contábil: um estudo em empresas fornecedoras de sistemas de business intelligence
The Information Technology is going through rapid advances and the development of new tools have more agility. The companies seek tools to optimize the use of databases. The accounting have helped the managers in decision-making using these tools for IT. Business Intelligence Tools allow users to explore and analyze the data stored by the organization and ex
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 24/11/2008
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17. Internationalization of Professional Service Firms: The Case of a Brazilian Engineering Consultancy Company
A importância do tema da internacionalização é crescente, tanto para empresas quanto para seus administradores. É praticamente impossível permanecer alheio à globalização e às suas conseqüências; mesmo que uma empresa opte por permanecer em seu mercado local, pode ser necessário considerar os efeitos de concorrentes baseados no exterior. Hoje, a
Publicado em: 07/05/2008
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18. Challenging the uppsala internationalization model: a contingent approach to the internationalization of services
Some authors have questioned whether the well-known Uppsala internationalization model would be generalizable to services. We take one of the model's assumptions - that firms will follow a gradually increasing resource commitment path in each country - and challenge whether it would hold up under specific service characteristics or particular combinations of
BAR - Brazilian Administration Review. Publicado em: 2008-06
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19. Competências organizacionais e estratégias de internacionalização :um estudo multissetorial em indústrias de pequeno e médio porte da região Alto Uruguai do estado do Rio Grande do Sul
The intensification of international trade facilitated by the telecommunications and ways of transportation makes the companies seek for new markets and improve their ways of acting. This study describes how happens the internationalization of small and medium industrial firms of the region of Alto Uruguai of Rio Grande do Sul and which are the indispensable
Publicado em: 2008
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20. Diagnóstico da situação atual e das dificuldades de implantação de sistemas de garantia da segurança de alimentos em micro e pequenas empresas de polpas de frutas / Diagnosis of the actual situation and difficulties in implementing food safety assurance systems on fruit pulp production small businesses
Buyers demand for better quality food products and better informed consumers are requiring food companys actions to coupe with this new market desire. In this context, small food businesses, usually are unable to meet those quality perspectives, and may be prone to lose space to larger enterprises. Micro and small food businesses are important job positions
Publicado em: 2008
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21. Implementação de um sistema de gestão da qualidade em escritórios de projeto arquitetônico de pequeno porte.
This study aims, in addition to the theoretical arguments, define and present a quality management system applied to the design process of an design office based on the plan proposed by the Quality Sector of Melhado and Cambiaghi , which was set as a normative reference to the qualification of companies to design, implement and test in an office of architect
Publicado em: 2008
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22. Asset protection in the software industry : intellectual property strategies and trends / Proteção de ativos na industria de software : estrategias e tendencias de propriedade intelectual
The thesis concerns the appropriation of the results of innovations generated in software industry and the protection of the technological assets by the firms, in the context of the raising importance of knowledge to value generation with the economy dematerialization and also the raising importance of intellectual property in the appropriation of the innova
Publicado em: 2007
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23. Mercados de transporte rodoviário interestadual de passageiros : uma análise sob enfoque dinâmico de elementos determinantes das condições de concorrência
Markets for the Interstate Road Passenger Transport: a dynamic approach analysis about determinants of the competition conditions Regular services of interstate road passenger transport, or TRIP, are supplied by private enterprises under a licensing regime, according to the conditions established by the Public Authority. This study aims to analyse, from a dy
Publicado em: 2007
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24. Validation of the team factors inventory in Brazilian companies
The aim of this paper is to test the validity and reliability of a Portuguese version of the Team Factors Inventory/TFI derived from the Creative Leadership Model. This inventory measures the propensity of a team towards creative leadership and consists of a paper and pen measure with 37 items on a Likert-type scale. The literature concerning creativity in o
BAR - Brazilian Administration Review. Publicado em: 2006-12