Information Technology Outsourcing
Mostrando 13-24 de 41 artigos, teses e dissertações.
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13. Fatores de decisão de terceirização em tecnologia da informação
A prática da terceirização por parte das organizações é uma prática que vem sendo utilizada há muito tempo e tornou-se cada vez mais comum. O mesmo também ocorre em relação às atividades da área de Tecnologia da Informação, onde a terceirização vem assumindo um papel muito importante devido ao crescente do número de organizações que estã
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 2011
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14. Knowledge Management and Outsourcing: case study of developing systems information environment, Salvador, Bahia. / Gestão do conhecimento e terceirização: estudo de caso da área de desenvolvimento de sistemas da Secretaria da Fazenda, Bahia
This dissertation aims to identify and understand the outsourcing effect for knowledge management on information technology (IT) teams in government. This context encloses the agreement on knowledge management mechanisms and professionals competence within an organization, at a department level and in the cycle of information systems development. Additionall
Publicado em: 2009
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15. A influência do processo de terceirização de tecnologia da informação na utilização dos modelos de contratação de serviços: um estudo de casos múltiplos
The change in the economic world and the emergence of Internet as a tool for communication and integration among the markets have forced organizations to adopt a different structure, process-oriented with a focus on information management. Thus, information technology has gained prominence in the organizational context, increasing its complexity and range of
Publicado em: 2009
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16. Os trabalhadores da indústria de software : flexíveis e precários?
Considering the current labor crisis and the many forms that work have assumed precarious, informal, temporary or part-time -, our intention here is studying a set of workers whose rose as result of the development of information technology within the context of flexible capitalism: workers of software industry. The knowledge of information language is what
Publicado em: 2009
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17. The relationship between logistics sophistication and drivers of the outsourcing of logistics activities
A strong link has been established between operational excellence and the degree of sophistication of logistics organization, a function of factors such as performance monitoring, investment in Information Technology [IT] and the formalization of logistics organization, as proposed in the Bowersox, Daugherty, Dröge, Germain and Rogers (1992) Leading Edge mo
BAR - Brazilian Administration Review. Publicado em: 2008-12
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18. Condicionantes do processo decisório na terceirização da manutenção de software: um estudo de caso em empresa pública
Software maintenance is the task that most requires resources in a software life cycle. Lots of companies have been in pursuit of outsourcing human resources to attend the demand of this service. However, the decision to outsourcing is a delicate process that interferes in the success or failure of outsourcing process. This study highlighted factors that can
Publicado em: 2008
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19. Impactos da terceirizaÃÃo nÃo-seletiva em tecnologia da informaÃÃo: um estudo na Companhia Pernambucana de GÃs
The actual globalized scenery, where the offer of various information technology services is an independent and usual practice, allows organizations to focus in activities which are considered as essential, delegating to third parties the accomplishment of activities considered as support. The outsourcing process has become a challenge for the organizations,
Publicado em: 2008
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20. Modelo de negociaÃÃo integrativa de nÃveis de serviÃo no contexto de governanÃa corporativa de TI
Nowadays, Information Technology (IT) contributes significantly to the organizationâs success and survival. Usually, companies, which have better performance, use an efficient IT governance to support its strategies. The increase in competitiveness, the globalization, the technology evolution, the decrease in costs, etc, contribute to hiring of external sup
Publicado em: 2008
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21. Decisões de terceirização e as práticas em gestão do fator humano: análise nas grandes indústrias cearenses de confecção / Outsourcing decisions and practices in management of human factor: analysis of big industry Ceara cooking
The objective of this paper is to research and present the motives which sustain the decisions of outsourcing in the clothing producers in the state of Ceará. It also aims at qualitatively evaluating the practices of managing the human factor in outsourcing. Initially, technical approaches were made such as: organizations in networks and strategic contracti
Publicado em: 2008
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22. Integração de processos e TOM-ITIL para provedores de serviços de telecomunicações e TOM e clientes ITIL V3
The reality for communication service providers has changed in the past decades. They left their former role of voice service providers based on wired networks to enter into a highly competitive market by providing a wide service portfolio and technological innovations that have changed the business model. On the other hand, corporate customers are becoming
Publicado em: 2008
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23. Saber social e desenvolvimento de software: avaliação crítica do modelo da fábrica de software
This paper address the problems of the organizational structure named "software factory" adopted by the company under analysis. This model utilizes alleged universal engineering methods, according to the fundamentals of industrial manufacturing, aiming to eliminate productivity issues and improve product quality. However, such methods have shown a trend of i
Publicado em: 2008
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24. Outsourcing: a study on results from the application of this strategy in financial institutions of Brazil / Terceirização: um estudo sobre os resultados da aplicação desta estratégia nas instituições financeiras do Brasil
Outsourcing, or process of transferring activities to third parties, is a practice that has been used for a long time and it is becoming more often a common practice. This is also true in the Information Technology area, ever since computers have been introduced into organizations. There are many reasons that lead the organizations to the partial or total ou
Publicado em: 2007