O controle social na GestÃo PÃblica: as funÃÃes de fiscalizaÃÃo e de ouvidoria dos Tribunais de Contas do Brasil

AUTOR(ES)

Ricardo Martins Pereira

DATA DE PUBLICAÇÃO

2003

RESUMO

This dissertation is aimed at studying the connection between ombudsman and inspections functions of the Brazilian Courts of Accounts, as well as the impacts provided by the implementation of an Ombudsman program by The Court of Accounts of the State of Pernambuco (TCE-PE), specially its relation with society, its formal denunciation mechanism and supervising functions developed by this institution. Considered one of the greatest innovations of external control in the field of Public Administration, an ombudsman function represents one of the main ways of direct control by society over Public Administration. The TCE-PE was a pioneer in Brazil for the creation of an Ombudsman Institution, whose main purpose is to make communication easier with population. In this sense, it promoted changes in the existing ways of communication, as well as in supervising works developed by the institution. Therefore, striving to better comprehend the objective of this research project, we collected and analyzed information over the past ten years on the processes initiated at the TCE-PE by society and the institution itself. We emphasized the changes that occurred since the creation of the Ombudsman program. We also observed data relating to information received from society by this new unit, and analyzed the inspectorsâ perception on the utility of this information in regards to their performance. These considerations permitted us to conclude that the Ombudsman establishment increased society participation at Public Administration control and that the given information has been useful to fiscal supervision. Operational limitations of the institution, however, as well as the lack of details in the contents of information, are both factors that have been reducing its utility

ASSUNTO(S)

gestÃo pÃblica controle social responsabilidade social administracao publica

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