The social organizations contribuitions in the implementation of working and income policies in Itajaí region, Santa Catarina state / As contribuições das organizações sociais na implementação de políticas de trabalho e renda na região de Itajaí, estado de Santa Catarina

AUTOR(ES)
DATA DE PUBLICAÇÃO

2009

RESUMO

The present dissertation reports a study performed in the Social Organizations of Itajaí Region, Santa Catarina, aiming to identify these entities contributions in the implementation of Working and Income Policies. The Third Sector Organizations have broaden their acting in modern societies. First, through the overture given by the State to formalize these actions, that have being executed since long ago by individuals around a common cause. Second, by the human being s need of giving sense to its work; by its incessant search for happiness through collectivity. However, there is not sedimented management way in this ambient. The knowledgement in these fields are built and rebuilt each day, characterizing into constant dilemma to the researchers eyes. Allied to this conjuncture is the growing worry of the public managers in visualizing the public policies as a cycle whose effectivity depends on a range of distinct actors. For that, the predominant values in the Public Administration need new delineation. The New Public Service appears then as a theoretical framework in construction, based on values of citizenship, dialogue, citizen participation, spirit and public interest. From an understanding about the Social Organizations, the Third Sector, the Public Policies, the Social Nets and the Co-production of Public Services; it is defined the conceptual map that guides the research application. It is a descriptive research, with a qualitative/quantitative approach, performed in eight social organizations of Itajaí Region, which execute actions vinculated to the Working and Income Policies. The data was collected through a questionnaire and, when needed, a complementary interview, within the period of November, 2008 January, 2009. The data was treated and analysed from the conceptual map, integrated to the emergent variables along the research application. The organizations were analysed concerning to the Accountability, Citizenship, Dialogue, Public Spirit, Citizen Participation, Decentralization, Shared Leadership, Motivation, Roles Definition, Shared Objectives, Trust and Continued Learning. It is verifyed that the researched social organizations contributions are directly related to the space they provide to the citizens to co-produce actions turned to specific demands in their communities, constituting favourable arranges to the essential elements for the construction of new management ways based in the New Public Service. However, the analyzed net presents embryonic characteristics related to the broaden perspectives of actuation that the arrange of net offers. It is the Public Administrators concern to act in this ambient in a way to potentiate the social capital available, aiming to reach better results in the public policies implementation

ASSUNTO(S)

implementação de políticas públicas social nets serviço público itajaí (sc) novo serviço público social organizations organizações públicas coprodução de serviços públicos co-production of public services new public service implementation of public policies organizações sociais administracao redes sociais redes de relações sociais administração pública

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