The impact of a PMO in the production process of an IT department / O impacto de um PMO no processo produtivo de um departamento de TI

AUTOR(ES)

Aleteia Xavier Bettin

DATA DE PUBLICAÇÃO

2010

RESUMO

The search for standardization and improvements for productive processes gets sharp during periods that are marked by a global economic crisis. To look for alternatives aiming at staying present and competitive, considering new market requirements, was the reaction of a research and development institute that works with Information Technology. This scenario triggered the motivation to perform the effort described in this thesis. This institution was chosen for a case study that aims at observing if there was an increase of compliance rates to the project management process, with the focus on the hardware department. The compliance increase was determined being the installation consequence of a Project Management Office (PMO). The performed actions for the PMO structuring, after being observed, are documented in this document, as well as the correlation of process compliance data from a two year period of developed projects in this institution, proving the impact of the PMO performance on the projects outcomes of the target department

ASSUNTO(S)

project management performance information technology tecnologia da informação metodologia desempenho methodology administração de projetos

Documentos Relacionados

• Analise do impacto ambiental do processo de produção de hidrogenio
• O impacto do "activity based costing" no processo decisório das organizações
• DESIGN E QUALIDADE: UMA ANÁLISE DO PROCESSO PRODUTIVO DE OURIVESARIA
• IMPACTO DA INCERTEZA DO AMBIENTE ORGANIZACIONAL NO PROCESSO DE PLANEJAMENTO O CASO VARIG
• THE LIMITS OF INTELLECTUAL SUBSUMPTION LABOUR IN SOFTWARE PRODUCTION PROCESS