Gestão da qualidade no Brasil : setor processamento

AUTOR(ES)
DATA DE PUBLICAÇÃO

24/11/2005

RESUMO

This project intends to analyse quality management in Brazilian processing segment. The study was undertaken through the mailing of an extensive questionnaire to a convenience sample of large-, mid- and small-sized companies. The survey covers social-organizational, technical-technological and economical-competitive aspects of the firms. It has appraised the procedures used in quality management as well as the results achieved by firms on this respect. This research is part of a worldwide program on quality management, under the coordination of Prof. Gustavo Vargas from California State University at Fullerton.

ASSUNTO(S)

gestão da qualidade processamento modernização industrial competitividade práticas empresariais gestão da qualidade total - brasil

ACESSO AO ARTIGO

Documentos Relacionados