Análise dos aspectos relevantes para integração na cadeia de suprimentos aplicada ao setor de serviços de alimentação / An analisys of relevant aspects of suppy chain integration applied to the foodservice sector

AUTOR(ES)

Matheus Alberto Cônsoli

DATA DE PUBLICAÇÃO

2009

RESUMO

Supply chain management is increasingly forcing managers and researchers to think in terms of managing operations and processes across corporate boundaries (MELNYK et al., 2007). Based on these questions, the research objective involved the evaluation of changes, their impacts and implications related to the supply chain external integration of food companies that focused some activities to the foodservice sector. Thus, an analisys of the foodservice sector and a conceptual research about chain integration variables were performed, based on a comparative analisys of ten theoretical models and methods related to SCM, where such SC external integration variables were consolidated: strategic market orientation; interfunctional integration; joint and equitable planning; information systems and performance monitoring; relationship management; and structure and governance decisions in the supply chain. Departing from this consolidation, each integration variable was conceptually described, and from which 33 theoretical propositions about SCM in the foodservice sector were developed. The propositions were tested through four case studies of companies in the meat sector, being two large and global companies, a cooperative and a médium sized company. From the individual cases and cross-case analysis, 24 theoretical propositions were validated, were it was observed an increase on market orientation, better management of interorganizational processes and relationship with chain partners, beside higher formalizations through contracts. On other hands, many opportunities related to information share and joint planning can still be developed and implemented by chain members.

ASSUNTO(S)

strategic market governança. canais de distribuição foodservice operations and processes cadeia de suprimentos foodservice

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