Voluntary Dismissal Programme
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1. Identificação de perdas de conhecimento organizacional em programas de desligamento voluntário - PDVS : estudo de caso da ECT Empresa Brasileira de Correios e Telégrafos
The objective of this research is to identify the lost of knowledge that happens when an organization adopts Voluntary Dismissal Programmes as a policy to reduce its staff. Concepts of Knowledge and Information Management will be reviewed as well as the use of Oral History as a mean of preserving the Organizational Memory. With a focus on mnemonics, the Stor
Publicado em: 2010