User Service Level Agreement
Mostrando 1-5 de 5 artigos, teses e dissertações.
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1. Desempenho dos serviços de atenção primária do município de Natal/RN para o diagnóstico e controle da tuberculose
Tuberculosis (TB) is one of the most important health problems being faced worldwide. In Brazil, the responsibility for the actions of to diagnosis and control of this disease was transferred to the municipalities within the Primary Health Care (PHC), aiming at improvement in epidemiological indicators, requiring reorientation of the practice of family healt
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 08/12/2011
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2. Ferramenta para mapear a qualidade percebida pelo usuário em requisitos de QoS em ambiente convergente e heterogêneo. / User perceived quality into convergent and heterogeneous environment QoS requirements mapping tool.
Uma das principais características dos sistemas de informação e de comunicação é permitir que os usuários finais utilizem e disponibilizem serviços interativos com conteúdo multimídia a qualquer hora, em qualquer lugar, com qualquer dispositivo e em movimento, independentemente da tecnologia de rede utilizada. Um desafio que surge face a essa nova
Publicado em: 2010
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3. Family Health Program - of the attendance to the care: evaluation of the implementation of the primary health care / Programa Saúde da Família - da assistência ao cuidado: avaliação da implementação da atenção primária à saúde
The Primary Health Care (APS) it corresponds to the essential cares to the health, it constitutes the first contact level with the national system of health and the first element of a continuous process of attention. In Brazil, the Family Health Program (PSF) it is the main implementation strategy and organization of APS. PSF incorporates the beginnings of t
Publicado em: 2009
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4. Method for eliciting the quality of service parameters for interactive and mobile services. / Método para identificação de parâmetros de qualidade de serviços aplicados a serviços móveis e interativos.
In these days the final users wish to obtain, to furnish and to interact using interactive services with multimedia content anywhere, anytime and with any kind of user device. One of the biggest challenges is to assure the End-to End Quality of Service (E2E QoS) in the delivering of the interactive and multimedia services for moving users. In general, this k
Publicado em: 2007
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5. GESTÃO DE AMBULATÃRIO PÃBLICO : ORGANIZAÃÃO DIRECIONADA PARA O BOM ATENDIMENTO / Management of public hospital clinic : organization lead for a good attendance
The administration of the public service of health, historically organized for the state, passes for transformations that search the improvement of the service offered to its public, the using citizen. The state of SÃo Paulo implemented from 1998 a management system that uses recognized entities socially (SOH - Social Organization of Health) to execute the
Publicado em: 2004