Saade Vocal A Uso Intensivo Da Voz
Mostrando 1-1 de 1 artigos, teses e dissertações.
-
1. AvaliaÃÃo ergonÃmica do posto de trabalho informatizado de atendimento ao pÃblico em uma empresa fornecedora de energia elÃtrica
This dissertation refers to the case study where physical, cognitive and organizational aspects related to the activities executed at the computerized working posts of teleattendance or call centre, in a company rendering service to the electricity supply company in the State of Pernambuco were described and analysed. The physical aspects analysed, in the li
Publicado em: 2004