Refund Period
Mostrando 1-3 de 3 artigos, teses e dissertações.
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1. Joint optimization of new production, warranty servicing strategy and secondary market supply under consumer returns
In this paper, we consider an OEM selling new products to the market offering (i) a warranty period during which defective units are dealt with at no cost for the customer, and (ii) a full refund to customers who return products that do not meet their expectations (consumer returns). The manufacturer has different options for satisfying the warranty cases as
Pesqui. Oper.. Publicado em: 2013-12
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2. Flood insurance model based on hydrological simulation as a flood risk management tool / Modelo de seguro para riscos hidrológicos com base em simulação hidráulico-hidrológica como ferramenta de gestão do risco de inundações
Recent disasters caused by extreme hydrological events, occurred in Brazilian cities, have exposed how fragile the current policies are to manage such situation. Often, a lack of resources is observed even for emergency actions, while structural actions commonly consist of palliative and punctual measures that do not promote real solutions considering the wa
Publicado em: 2010
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3. O direito de arrependimento no comércio eletrônico
O direito de arrependimento é a prerrogativa instituída pelo art. 49 do Código de Defesa do Consumidor mediante a qual é facultado ao consumidor desistir, no prazo de sete dias e sem qualquer ônus, do contrato que tenha efetuado fora do estabelecimento comercial do fornecedor. Esta prerrogativa do consumidor tem por objetivo básico garantir a conveniê
Publicado em: 2006