Internal Customers
Mostrando 1-12 de 34 artigos, teses e dissertações.
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1. Uso de fontes de informação por gestores de startups
Resumo A pesquisa focalizou o uso de fontes de informação sobre o ambiente organizacional por gestores de startups. Buscou-se caracterizar a relevância dos setores do ambiente externo para o negócio, os fatores que motivam a busca de informação por parte do gestor, e o grau de relevância e confiabilidade das fontes de informação. A metodologia de pe
Perspect. ciênc. inf.. Publicado em: 16/05/2019
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2. Production line performance analysis within a MTS/MTO manufacturing framework: a queueing theory approach
Abstract Paper aims Mixing the Make-To-Stock (MTS) and Make-To-Order (MTO) strategies to benefit from the both manufacturing systems in an environment with impatient customers. Originality This is the first research article which uses the queuing theory to find the best place of the Order Penetration Point (OPP) in a production line with impatient custom
Prod.. Publicado em: 23/07/2018
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3. Otimização do corte de pontas de um aço livre de intersticiais laminado a quente usando tesoura do tipo guilhotina / Optimization the cut edge of a hot rolled interstitial free steel using a guillotine type shearing machine
The automotive industry\ s demand for high formability steels for use in exposed body panels motivated the development of several interstitial free (IF) steels specifications at Companhia Siderurgica Nacional. The \"IF-Ti\" steel specification belongs to the special deep drawing steels group (CSN EEP-IF), with yield strength <380 MPa, and among all grades of
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 21/02/2011
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4. Impacto do alinhamento da estratégia de negócios sobre o desempenho. / Impact of the business strategy alignment on the organizational performance.
This thesis proposes a theoretical model of internal strategic alignment and defends the hypothesis that an internal alignment, from the proposed model, is positively related to organizational performance. It is defined that the strategy, considering Miles and Snow typology, and the environmental uncertainty moderate this relationship. The alignment is conce
Publicado em: 2011
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5. Estratégia mercadológica de produtos : um estudo aplicado ao setor de bares e lanchonetes
This dissertation aimed to develop a marketing strategy for the products of a soft drink¿s manufacturer and distributor with its clients through a wide survey that would allow getting to know customer profiles in each retailer, due to its location, region of influence, internal infrastructure, meal options and services offered to consumers. This way made it
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 2011
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6. Estrutura de capital em empresas brasileiras : estudos dos determinantes e papel de fatores macroeconômicos / Capital Structure in Brazilian companies: studies of the determinants and role of macroeconomic factors
This work has for purpose to study the structure of capital of the companies and to verify the influence of the macroeconomics in this structure of capital. For this, she uses the theory on determinative of the structure of capital of the companies verifying if the Brazilian companies of the sample if fit in these theories. It makes, still, study on the form
Publicado em: 2009
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7. Capital Structure in Brazilian companies: studies of the determinants and role of macroeconomic factors / Estrutura de capital em empresas brasileiras : estudos dos determinantes e papel de fatores macroeconômicos
This work has for purpose to study the structure of capital of the companies and to verify the influence of the macroeconomics in this structure of capital. For this, she uses the theory on determinative of the structure of capital of the companies verifying if the Brazilian companies of the sample if fit in these theories. It makes, still, study on the form
Publicado em: 2009
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8. FAVIHC Framework de Avaliação da Interação Humano-Computador / FAVIHC - Framework de AValiação da Interação Humano Computador
In order to implement a software development process following certain quality constraints, which must be observed by the involved professionals (namely developers, customers, users and designers), it is paramount that those professionals interact. Such an interaction is necessary in order to design, build and evaluate the software. Moreover, the evaluation
Publicado em: 2009
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9. Análise mercadológica para a implementação da tecnologia FTTH: uma aplicação do método SWOT / Marketing analysis for FTTH technology implementation: an application of SWOT method
The fiber optics is a transmission system that has been used to enable products that need high bandwidth, such as the telephone system, videoconferencing, local area networks (LANs), downloads of large files etc. In Brazil, we found an increased number of fiber optic networks. This ratify its advantages in relation to metal wire cable (immunity to electromag
Publicado em: 2009
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10. Integração de processos e TOM-ITIL para provedores de serviços de telecomunicações e TOM e clientes ITIL V3
The reality for communication service providers has changed in the past decades. They left their former role of voice service providers based on wired networks to enter into a highly competitive market by providing a wide service portfolio and technological innovations that have changed the business model. On the other hand, corporate customers are becoming
Publicado em: 2008
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11. Call center own or outsourced : comparative using systems dynamics / Call center próprio ou terceirizado : comparações utilizando simulações com sistemas dinâmicos
It is increasingly evident the need for companies to seek closer to its customers, due to fierce competition and challenges ahead to technological changes. One such challenge is the relationship between company and customers, whose number grew as much as the provision of products and competition. And one of the ways advanced to operationalise this relationsh
Publicado em: 2008
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12. O processo estratégico de marketing em pequenas e médias empresas de desenvolvimento de software: um estudo de casos múltiplos
This dissertation is focused on the strategic marketing process, which involves the formulation and the implementation of marketing strategies, in small and medium software development companies. Its objectives are to analyze the process, examining the relation between formulation and implementation and the role of improvisation and adaptation on the strateg
Publicado em: 2008