Excellence In Business
Mostrando 13-23 de 23 artigos, teses e dissertações.
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13. Evaluation of the effectiveness of the Course of Formation of easy workers of Ergonomy in company of energy: answers of the egresses as tool auxiliary of ergonomics analysis of the work / Avaliação da eficácia do Curso de Formação de Facilitadores de Ergonomia em empresa de energia: respostas dos egressos como ferramenta auxiliar para análise ergonômica do trabalho
The present study aims at assessing the effectiveness of an Ergonomic Facilitator Training Program, offered to employees and outsourced workers from an energy company. This corporate educational program was originated from a previous ergonomic and diagnostic study summarized in 2004 and it is based on current socio-professional policies that aim at achieving
Publicado em: 2007
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14. Qualidade em Serviços: Um estudo de caso de micro e pequenas empresas prestadoras de serviços do Estado do Rio de Janeiro finalistas no Prêmio Top Empresarial. / Service Quality: A case study of micro and small companies that render its services for the government of the state of Rio de Janeiro and are finalists in Prêmio Top Empresarial.
The search for the survival and organizational competitiveness through the innovation, adaptation and new formulation of the administration model, for the organizations in the current global scenery, is the object of this study: the management for applied excellence to the services sector. This economical segment, that it is in constant growth and developmen
Publicado em: 2006
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15. Organizações virtuais : uma proposta para conhecer os potenciais participantes de uma plataforma em Florianópolis
With the economics globalizations phenomena, organizations are seeking different forms of cooperation for increasing its competitiveness. The development of information e communication technologies directs for the intensification of its use on business relations between enterprises, provoking changes mainly with relations to consumer integration, logistics,
Publicado em: 2006
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16. ANALYSES OF THE ORGANIZATIONAL CHANGE OF A TOBACCO INDUSTRY HEAD TO THE EXCELLENCE: A STUDY CASE / ANÁLISE DA MUDANÇA ORGANIZACIONAL DE UMA INDÚSTRIA FUMAGEIRA RUMO À EXCELÊNCIA: ESTUDO DE CASO
A expansão do mercado internacional e as constantes mudanças no ambiente externo tornam as organizações e seus processos cada vez mais flexíveis. As novas imposições de mercado transformam os conceitos do sistema mecanicista em um sistema de inter-relações, nas organizações. A organização de hoje precisa quebrar seus paradigmas e preparar seus c
Publicado em: 2006
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17. Metodologia de custeio baseado em atividades implementada no Banco Central do Brasil: uma análise de seus desdobramentos
In the last years, there has been a strong tendency of transferring typical business management concepts and practices to the public administration, such as: efficiency, efficacy, effectiveness, economy, operational excellence, results and transparency. The limited offer of resources, as well as the growing demand for accountability, justifies that movement.
Publicado em: 2005
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18. WAREHOUSE MANAGEMENT SYSTEM (WMS): THEORETICAL CONCEPTS AND IMPLEMENTATION AT A DISTRIBUTION CENTER / WAREHOUSE MANAGEMENT SYSTEM (WMS): CONCEITOS TEÓRICOS E IMPLEMENTAÇÃO EM UM CENTRO DE DISTRIBUIÇÃO
Nowadays, in a competitive business environment, when the information of technology is well used it becomes of a great value among companies that search for excellence in customer relationship attendance. Therefore, more and more often, the companies are searching for alternatives to ease the management of activities, increasing control, reducing costs and g
Publicado em: 2005
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19. Sesi DR-BA: uma organização de excelência?
Esta dissertação tem por objetivo fundamental avaliar se o Serviço Social da Indústria, Departamento Regional da Bahia, tem condições de alcançar o status de organização de excelência, adotando-se como referência os Fundamentos dos Critérios de Excelência da Fundação para o Prêmio Nacional da Qualidade e os livros: Feitas para Durar de James
Publicado em: 2004
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20. Religion, ethics and axiology in the business field: a study of companies that adopt the culture of excellence / Religião, ética e axiologia no campo empresarial: um estudo das empresas que adotam a cultura da excelência
Este trabalho tem como objeto de estudo a ética e a constituição dos valores que fundamentam os campos religioso e empresarial e suas similaridades levando em consideração os aspectos socio-antropológicos. A ética dentro do campo das organizações empresariais vem se tornando tema de fundamental importância não apenas na visão dos empresários, ma
Publicado em: 2004
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21. O USO DA ANÁLISE MULTIVARIADA E DE GAPS NA AVALIAÇÃO DA PERCEPÇÃO DOS CLIENTES SOBRE O PROCESSO DE TROCA E DEVOLUÇÃO ESTUDO DE CASO NA AMERICANAS.COM / THE USE OF MULTIVARIATE AND GAP ANALYSIS IN THE EVALUATION OF CUSTOMERNULLS PERCEPTION IN THE REVERSE LOGISTICS PROCESS: CASE STUDY OF AMERICANAS.COM
In the last years, the service excellence is being discussed at academic and business environment as an extremely important subject for new business models. However, in the e-commerce the service quality is not as much discussed. Evidences show that the service delivered for e-costumers is critical especially when concerned with reverse logistics. The main o
Publicado em: 2003
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22. Um Estudo Prático sobre a Utilização de Controles Gerenciais na Administração dos Cursos das IFES, com a Implantação de um Sistema de Apuração de Custos. / A practical study about using the managemental controls on Administration of IFES courses, with the implantation of a costs verification sistem.
The constant search for the best utility of public resources, and with the greatest transparency and optimization of it, lead us to a permanent demand of ways and operational sistems that makes posssible an administration with operacional and financial excellence. Public institutions are criated to attend society as prime objective of reaching and supply its
Publicado em: 2003
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23. ANÃLISE DA LOGÃSTICA APLICADA Ã DISTRIBUIÃÃO FÃSICA DE TELEFONES CELULARES / Analysis of Logistics Applied to the Physical Distribution of Mobile Telephones
The marketplace competition determines the players to focus on the activities that add value to the products, with the objective of satisfying their customers. In this context, the distribution center becomes the interested area in business activities, due to its connection between productive activity and the customer, as source of added value. The technolog
Publicado em: 2002