Employee Satisfaction
Mostrando 1-12 de 27 artigos, teses e dissertações.
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1. Antecedents of organizational identification: implications for employee performance
Abstract Purpose This study aims to investigate the impact of three determinants of organizational identification (OID) on employee performance (EP) in the context of private business institutions. Design/methodology/approach A sample of 175 permanent faculty members from four top universities in Karachi, Pakistan, was interviewed using a five-point Likert
RAUSP Management Journal. Publicado em: 2022
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2. Impact of workplace safety on employee retention using sequential mediation: evidence from the health-care sector
Abstract Purpose This study aims to examine the impact of workplace safety (WPS) on employee retention (ER) in the health-care sector in Azad Jammu and Kashmir (AJ&K), Pakistan. At the same time, a mediation relationship through job satisfaction (JS) and employee loyalty (EL) was also tested. Design/methodology/approach Structured questionnaires were used
RAUSP Management Journal. Publicado em: 2022
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3. JOB SATISFACTION AND EMPLOYEE RETENTION BY PUBLIC AND PRIVATE IT ORGANIZATIONS
RESUMO Objetivo: Examinar a relação da satisfação global no trabalho, assim como das dimensões da satisfação (satisfação com a natureza do trabalho, satisfação com os colegas, satisfação com a chefia, satisfação com o salário, satisfação com as promoções), com a retenção de profissionais de TI em organizações de TI públicas e privad
Revista de Administração da UFSM. Publicado em: 2022
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4. The Employee Is Always Right: Employee Satisfaction and Corporate Performance in Brazil
Resumo Este artigo analisa a relação entre a satisfação dos empregados e o desempenho das empresas com base em uma ampla base de dados composta por 114.004 avaliações anônimas relativas às 1.000 maiores empresas brasileiras de 2013 a 2017 postadas no website Glassdoor. Como principal resultado, observa-se que a satisfação dos empregados é positiva
Rev. adm. contemp.. Publicado em: 25/11/2019
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5. Redução da distância entre a gestão da experiência do cliente e as compras com celular
Resumo Objetivo – O objetivo desta pesquisa é estudar três sinais (reputação do funcionário, design do site e segurança) da estrutura da gestão da experiência do cliente que podem motivar a satisfação e a intenção de recompra do comprador por celular. O papel moderador da distância percebida do varejista é explorado. Metodologia – A abord
Rev. bras. gest. neg.. Publicado em: 26/08/2019
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6. FSSC 22000 Packaging Implementation: a Plastics Industry Research
Abstract This paper presents the outcomes of an exploratory research carried out in companies, which are located in Brazil. They are FSSC-22000-certified food plastic packaging manufacturers. In order to identify the key aspects of the implementation process and certification, a questionnaire was developed and sent to twenty certified organizations. Out of
Polímeros. Publicado em: 15/03/2018
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7. THE MOTIVATION OF COLLABORATORS IN FAMILY MICRO COMPANIES: CYBERCAFÉ
ABSTRACT Purpose: The purpose of this study is to analyze the motivation of collaborators based on the Maslow pyramid, in order to have an approach to the subject of motivation in family micro-businesses, such as cybercafé, where business is income from computer systems and the internet. Originality/value: This paper is original to find solutions to the e
RAM, Rev. Adm. Mackenzie. Publicado em: 2017-12
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8. Toward a subjective measurement model for firm performance
Firm performance is a relevant construct in strategic management research and frequently used as a dependent variable. Despite this relevance, there is hardly a consensus about its definition, dimensionality and measurement, what limits advances in research and understanding of the concept. This article proposes and tests a measurement model for firm perform
BAR - Brazilian Administration Review. Publicado em: 2012-05
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9. Customer oriented behavior at large service companies: front office workers´ perspectives regarding antecedents of performance for quality / Comportamentos orientados a clientes em grandes empresas de serviços: perspectivas da linha de frente sobre antecedentes da atuação para a qualidade
Theories argue that satisfaction at work influence quality of service. Among these theories is the service profit chain model (Heskett, Sasser e Schlesinger, 1991) which links employee job satisfaction with customer satisfaction and financial results of service organizations. This research aims to increase understanding of the relationship between employees
Publicado em: 2010
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10. O compartilhamento de informações por sistema baseado em computador : estudo na prefeitura do município de Londrina
The present study analyzed an information system based on computer, which although having more than seven years of implementation, has not achieved the expected levels of use. Thus, the research focus is on identifying barriers to full use of Integrated System of Process ? SIP in the City hall of Londrina, considering its importance as a tool for information
Publicado em: 2010
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11. Evidências da satisfação no trabalho com base nas demonstrações financeiras publicadas / Evidences of job satisfaction based in published financial statements
Companies are becoming increasingly concerned about issues such as motivation, organizational climate and job satisfaction, as these aspects can represent true competitive advantages, also influencing the companys very performance. On the other hand, Financial Accounting has contributed little or nothing to the development of tools or models for the evidenci
Publicado em: 2009
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12. Suporte à aprendizagem, satisfação no trabalho e desempenho : um estudo multinível
Investing on intellectual capital, with a focus on individual performance, became the guiding pillar for personell management actions. Employee, valorization and providing psycho-social support for informal learning became vital. This papers aims to empirically test a teorical multilevel model for the prediction of individual performance. Antecedent variable
Publicado em: 2009