Business Management In Telecommunication
Mostrando 1-8 de 8 artigos, teses e dissertações.
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1. Voice over IP 2.0 : an analysis of limits and potential of IP2IP telecommunication
Internet Telephony (VoIP) is changing the telecommunication industry. Oftentimes free, VoIP is becoming more and more popular amongst users. Large software companies have entered the market and heavily invest into it. In 2011, for instance, Microsoft bought Skype for 8.5bn USD. This trend increasingly impacts the incumbent telecommunication operators. They s
Publicado em: 23/04/2012
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2. Gestão de segurança da informação - uma proposta para potencializar a efetividade da segurança da informação em ambiente de pesquisa científica / Information security management a proposal to improve the effectiveness of information security in the scientific research environment
The increase of the connectivity in the business environment, combined with the growing dependency of information systems, has become the information security management an important governance tool. Information security has as main goal to protect the business transactions in order to work normally. In this way, It will be safeguarding the business continui
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 30/11/2009
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3. Analysis of business development in telecommunication using data minig techniques / Análise de desempenho de vendas em telecomunicações utilizando técnicas de mineração de dados
Telecomunicações é uma das mais dinâmicas e estratégicas áreas no mundo atual. Há constante necessidade das organizações buscarem novas formas de gerenciamento, em um ambiente cada vez mais competitivo e com recursos cada vez menores. A existência de bases de dados nas empresas passou a ter maior importância. Na grande maioria dos casos, d
Publicado em: 2007
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4. SLA em redes de telecomunicações aplicados a multiserviços em redes IP / SLA in telecommunication networks apply in multiservice on IP networks
The telecommunications services quality, as well as several other products in the telecommunications area, is strongly linked to the suppliers services levels quality. These services levels can, however, be measured andevaluated by objective criteria and from a service level agreement between service supplier and customer, this agreement is called SLA. In th
Publicado em: 2007
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5. Retenção de clientes à luz do gerenciamento de churn : um estudo no setor de telecomunicações / Costumer retention in the light of churn management : a study in the telecommunication sector
The rise in global competition has increased costs related to attracting new consumers, bringing companies the challenge of changing their behavior towards their ever more demanding clients in order to keep them. To assist in this challenge, this paper aims to deepen the studies regarding the company and the client, identifying what is considered churn manag
Publicado em: 2007
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6. Abordagem evolutiva para o planejamento multi-periodo da expansão da rede de acesso aos serviços de telecomunicações
After privatization, the telecommunication area has been experienced big technological changes. From the user point of view, this means access to more modern services. For the service providers, the privatization means competition. The service providers need an optimized business plan to increase their market share, so that they can maximize their revenue an
Publicado em: 2005
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7. Analysis of the application of TMN standards for the management of CRM systems. / Análise da aplicação dos padrões TMN no gerenciamento de sistemas de CRM.
Despite the fact that the information technology (IT) has been applied for business purposes since the sixties, they only became essential to business in the late eighties, when the technology started to play an essential role for corporations of any size. Therefore, the profile of the typical IT user in business has shifted from huge companies to mid-sized
Publicado em: 2003
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8. Qualidade na prestação de serviços em telecomunicações : proposta de modelo de gestão para uma Clearing House
The occured explosion of growth and changes in the last years in the Brazilian telecommunications sector had demanded the evolution of the support services as an essential factor to the attendance of the new necessities of the telecommunication service providers. Among them they are the clearing services. The providing of clearing services is one of the cons
Publicado em: 2001