Processos de mudanças relacionados à logística no setor de bens de capital agrícolas: uma análise de sua gestão e relações com áreas-chave da excelência logística / Logistics change process in agricultural capital goods sector: an analysis of management and relationships with key elements of logistical excellence

AUTOR(ES)
DATA DE PUBLICAÇÃO

2008

RESUMO

The logistical excellence has been a frequently discussed topic in the enterprise and academic context, due to the importance of logistics to enhance the companiescompetitiveness. Several authors pointed out the existence of key elements to achieving the logistical excellence, but they usually fail to approach possible relationships among these elements, mainly when referring to triggers and results of logistics change process. In this way, the aim of this work was to identify and characterize these relationships. Therefore, a multiple-case study was undertaken in six companies, which were identified by research sampling process as high logistical performing companies. The results of this research confirm the relationships between the key elements and the change triggers and outcomes. The second researchs contribution concerns the construction of a descriptive panel about the main characteristics of successful logistics change management in agricultural capital goods sector, which may be used by different industrial segments as reference for logistics process improvement.

ASSUNTO(S)

bens de capital agrícolas logistics processo de mudança excelência logística agricultural capital goods logística logistical excellence change process

ACESSO AO ARTIGO

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