Perspesctivas da complexidade aplicadas à gestão de empresas. / Perspectives of complexity applied to management.

AUTOR(ES)

Ricardo Borgatti Neto

DATA DE PUBLICAÇÃO

2008

RESUMO

The present work explores how two general approaches of complexity - complexity sciences and complex thought - are influencing and may come to influence productive organizational systems management. An increase in publications relating Complexity to Management can be observed. By analyzing the content of international and Brazilian academic works, a decrease in the initial emphasis on the chaos theory and fractals is identified as well as a recent trend in the exploration of networks dynamics, at the same time at which models based on agents are more and more explored (associated to the idea of complex adaptative systems - CAS). In the Brazilian production, also noticed is the presence of ideas of a more philosophical characteristic related to complexity, notoriously those of complex thought by the French Edgar Morin. Based on the history of scientific thought, foundations of the dominant mechanicist paradigm are identified as well as factors that are contributing to this paradigm phase transition, concerning the increase in complexity in science and to the emergence of complexity sciences. These sciences are characterized as an evolutive process of the General Theory of Systems and count on a wide range of contributions in evolution, which have been used as a reference for theories and models of productive organizational systems management. The importance of the development of a morecomplex thought and its relationship with management are explored. A critical discussion is presented on the use of concepts related to complexity, pointing out that there is not a model for a General Theory of Complexity. How these concepts are and may come to be applied in Production Engineering is evaluated, by means of: case study on the development and implementation of a problem-solving self-organized system in an Agribusiness company; critical analysis, under the complexity view, of works in the area; and presentation of theoretical proposals for applying complex thought. It is concluded that the perspectives of complexity are directly related to a change in paradigm - in the comprehensiveness of a supra-paradigm, following Kuhns models - which went beyond its turning point, and that these perspectives will more and more affect productive systems management.

ASSUNTO(S)

complexity and management sistemas complexos complex systems gestão complexidade

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