O Impacto da EducaÃÃo Corporativa no Desempenho de FuncionÃrios em uma InstituiÃÃo Financeira / The Corporative Education impact on the employeeâs performance at a financial institution.

AUTOR(ES)
DATA DE PUBLICAÇÃO

2008

RESUMO

This study aimed to analyze the impact of the corporate education actions of Banco do Nordeste at the professional and personal development of the employee, considering the factors involved in the process. The dimensions investigated were: Impact of Training at Work (Kirkpatrick level three) and Transferring Support, including: 1) Material Support and 2) Psychosocial Support. Because of this a case study was conducted with longitudinal qualitative analysis, carried out before the training and three months after its conclusion. The sample consisted in trainees who participated in one of the managers training courses of the institution and at the information obtained it was added the views of their managers and a pairs, chosen according to the proximity with the trainee. At the end it was noticed that the training produced satisfactory results, being the main factor involved the application of what was learned at the work. As a product of the study a scale for assessing the level "behavior" of Kirkpatrick (1996) was proposed, according to the needs of the institution.

ASSUNTO(S)

assessment of education impact of training at work responsabilidade dos empregadores na educaÃÃo â fortaleza(ce) impacto do treinamento no trabalho variables players bancÃrios â treinamento â avaliaÃÃo â fortaleza(ce) variÃveis intervenientes avaliaÃÃo de treinamento desempenho corporate education psicologia do trabalho e organizacional banco do nordeste do brasil educaÃÃo corporativa

ACESSO AO ARTIGO

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