Networks in nonprofit sector: favorable conditions for knowledge transfer. / Redes no terceiro setor: condições favoráveis à transferência de conhecimento.

AUTOR(ES)
DATA DE PUBLICAÇÃO

2008

RESUMO

The demand for services provided by nonprofits is increasing significantly. On the other hand, the desired increment in supply requires operational performance improvements on those organizations. For that, it is not possible to simply import concepts and tools developed for corporations or public agencies. Methodologies coherent with nonprofits specificities are required. Developing this knowledge internally demands organizational structures and resources that most of them dont have. Therefore, the creation of networks appears as a good alternative to transfer knowledge related to services provision between nonprofits. This Thesis aims to identify the favorable conditions for knowledge transfer in networks with significant presence of nonprofit organizations. Through an exploratory survey followed by case studies in four selected networks, it concludes that knowledge transfer is easier if: the network goal contributes to achieving its members mission; the network has brokers in its structure; the network leadership is democratic and promotes participation; the network provides resources for the members to develop their activities; the network communicates through low cost channels; and the members have the required capacity to absorb the knowledge transferred by the network.

ASSUNTO(S)

nonprofit sector terceiro setor gestão do conhecimento knowledge transfer networks redes de informação

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