Motivación y satisfacción de los trabajadores y su influencia en la creación de valor económico en la empresa
AUTOR(ES)
Medina Giacomozzi, Alex, Gallegos Muñoz, Cecilia, Lara Hadi, Patricio
FONTE
Revista de Administração Pública
DATA DE PUBLICAÇÃO
2008-12
RESUMO
Economic value management implies that management should be interested in reaching an efficient generation of value and its fair distribution. Our society cannot be conceived only as a market because it is constituted by a community of people who participate competitively and cooperatively. They have their own motivations and act collectively by coordinating their actions according to the objectives of their businesses so as to fulfill their expectations. While centering our interest in the workers, two variables of analysis emerge. These variables are directly related to motivation and independent in their genesis, although there is interaction between them: the lack of satisfaction at work and job satisfaction. Both aspects are analyzed in this paper and their influence in the creation of economic value in business. In this scenario, it is fundamental that the firm identify and know the expectations of each one of its workers. This will allow to establish strategies to harmonize these expectations with the organizational objectives and the creation of economic value. This type of initiative tends to reduce the lack of satisfaction and to improve personal motivation.
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