LOGÍSTICA DE COMÉRCIO EXTERIOR: ESTRATÉGIAS INOVATIVAS DE ALGUNS OPERADORES CAPIXABAS FRENTE AO PARADIGMA DAS TECNOLOGIAS DA INFORMAÇÃO E COMUNICAÇÃO

AUTOR(ES)
DATA DE PUBLICAÇÃO

2005

RESUMO

The general objective of this research is to analise the innovative strategies used by some international business logistic operators firms in the state of Espírito Santo, trying to understand how the innovative practices characterize this sector as one of the most dynamic and competitive configuration of Brazil. A deep theorycal review about the elements that are part of the innovative process dynamics was accomplished. Therefore, was discussed the function of the variables Data, Information, Knowledge and Learnig in the criation of a propitiate enviroment to the firms innovation. It was also accomplished a study about the main changes that happened in the logistic sector, especially with the expansion of the information and communication technologies, which became part of the majority of the commercial activities in global level. Furthermore, a presentation of the international scenary in Espírito Santos economy was also made. To verify the innovative strategies, a research questionary was directed to two EADIs and one TRA. At the end of the research, it was conclued that those firms duly articulate innovative strategies that results on the development of its own information and communication technologies, human resources practices and qualification, incorporation of top technologies etc, giving these firms more competitiveness and dynamic.

ASSUNTO(S)

inovação operadores de logística conhecimento estratégias economia logistic operators strategies innovation knowledge

ACESSO AO ARTIGO

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