Gestão do conhecimento em radiologia e diagnóstico por imagem: práticas e condições capacitadoras, a visão do médico especialista

AUTOR(ES)
DATA DE PUBLICAÇÃO

2007

RESUMO

This study analyzes the knowledge management in Radiology Services. Through a theoretical revision inspired in the Resource Based View, the knowledge can be interpreted as a resource, with high potential to generate competitive advantage to its organization. In order to make possible that the competitive advantage generated by the organizational knowledge be sustained through time, this resource needs to be managed. The healthcare area, as it is intensive in knowledge, needs strong efforts to manage its knowledge, what justifies the choice for this area. Knowledge Management is, so, analyzed regarding two criteria: the conditions the organizations offers to develop knowledge internally, what is based on the Enablers Conditions described by Nonaka and Takeuchi (1997); and the Knowledge Management practices, based on Alavi and Leidners (2001) process vision. Using descriptive research and data collected among radiologists, results were obtained to verify, first, the existence of the mentioned criteria in the Radiology Services, and second, if there is association between the two criteria. The results informed that Conditions Intention and Autonomy, clearly exist in the organizations, and Conditions Fluctuation and Creative Chaos, Redundancy and Variety of Requisites appeared only partially in their reality. The Practices Creation and Transference were clearly identified, but the Practices Retention and Application were only partially recognized. After establishing two clusters that represent a group with high level of knowledge management practices adoption and a group with low level of knowledge management practices adoption, the association between the groups and the Enabler Conditions was significant, refuting the hypothesis that this relation would be inexistent.

ASSUNTO(S)

gestão do conhecimento vantagem competitiva sustentável knowledge management condições capacitadoras da gestão do conhecimento sustained competitive advantage práticas de gestão do conhecimento enabler conditions administracao

ACESSO AO ARTIGO

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