"Efeitos de um programa de exercícios no desconforto músculoesquelético dos segmentos corporais de operadores de telemarketing" / Effects of an exercise program on the body segments musculoskeletal discomfort of telemarketing operators

AUTOR(ES)

Denise Helena de Castro Lacaze

DATA DE PUBLICAÇÃO

2006

RESUMO

The objective of this survey is to assess the telemarketing operators discomfort and mental and physical fatigue at the airway company call center before and after applying an exercise program. The objective of this survey is to assess the telemarketing operators discomfort and mental and physical fatigue at the airway company call center before and after applying an exercise program. The body map of Corlett and Bishop with a visual analogic scale and the Chalder fatigue questionnaire was applied to 84 telemarketing operators from the experimental and control groups. The experimental group has attended a 10 minutes exercise daily session and the control group a 10 minutes daily rest break. The exercise showed that is more effective than a rest break to prevent discomfort development and is important to repetitive strain injuries prevention because discomfort is one of the main predictors of this group of diseases

ASSUNTO(S)

computer terminals exercise therapy doenças ocupacionais terminais de computador occupational health services síndrome de fadiga crônica occupational diseases posture postura serviços de saúde ocupacional terapia por exercício fatigue syndrome chronic

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