Development of an information system in an Intranet environment for a State Delinquent Youth Correctional Institution (Febem/SP), in Brazil. / Desenvolvimento de um Sistema de Informações, em intranet, para uma organização responsável pelo atendimento ao adolescente em conflito com a Lei (Febem/SP)

AUTOR(ES)
DATA DE PUBLICAÇÃO

1999

RESUMO

Development of an information system for monitoring the performance of a complex non-profit organization is a wider work than get and analyze some indicators. The purpose of this thesis was the development and analysis of the implementation of an information system in a complex organization (Febem/SP), aiming to support a more efficacious administration. The process of production in health organizations and at Febem/SP include all professionals activities for patients and adolescents care. Thus, the patient record (information recorded all through production activities) becomes an important tool for process quality assessment. System purposes: development of the delinquent adolescents information data base, enabling a better comprehension of their judicial, social, educational and health situation, becoming the basis for the information system of Febem/SP. Results: information set definition, entityrelationship diagrams, data diagrams, examples of WEB pages and NetWare configuration are presented. Implementation and users training strategy are also presented. Ethical and legal issues about personal data in electronic systems are commented. Difficulties for the implementation of this system and its operation are discussed; it is compared to health organizations systems, the role of the medical informatics professional is pointed. The main problems for this system operation, up to now, can be explained by the inexperience of the users in Information Technology and resistance to organizational changes, especially to a new approach to these adolescents reeducation. The challenge today is incorporating, efficiently and efficaciously, all these Information Technology in these organizations, with their complex process of production, recognizing their particularities and limitations.

ASSUNTO(S)

information systems/trends adolescente institucionalizado medical informatics adolescent institutionalized information systems/organization &administration redes de comunicação de computadores sistemas de informação/organização &administração sistemas de informação/tendências computer communication networks informática médica

ACESSO AO ARTIGO

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