Contratos psicológicos como fatores influenciadores dos índices de rotatividade voluntária em empresas de consultoria / Psychological contract as an predictor of tunrnover in consultant business

AUTOR(ES)

Letícia Fantinato Menegon

DATA DE PUBLICAÇÃO

2004

RESUMO

This research concentrates in a study about one of the specific instruments used by organizations to manage relationships with its employees the psychological contracts. Through an exploratory and descriptive research, the study addresses the question if and how psychological violation influences the level of voluntary turnover in consultant firms in operation in Brazil. To do so, and using a qualitative and quantitative method, the research was applied in two multinational consulting firms in the referred country. The sample, represented by seven senior consultants who left the organization voluntarily, tells that the psychological violation occurs in these firms, and the voluntary turnover is associated to it.

ASSUNTO(S)

contrato psicológico psychological contract rotatividade voluntária turnover

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