COMUNIHC-ES: FERRAMENTA DE APOIO À COMUNICAÇÃO ENTRE PROFISSIONAIS DE IHC E ENGENHEIROS DE SOFTWARE / COMUNIHC-ES: AN HCI TOOL TO SUPPORT THE COMMUNICATION BETWEEN HCI PROFESSIONALS AND SOFTWARE ENGINEERS

AUTOR(ES)
DATA DE PUBLICAÇÃO

2007

RESUMO

Developing interactive systems involves professionals from many areas of expertise, including HCI (Human-Computer Interaction) and Software Engineering (SE), each one with specific focus and goals. HCI focuses, generally, on understanding the users` characteristics, needs and objectives, their work environment and the tasks they need or want to perform using the system. Based on this understanding, HCI designs interface and interaction, constantly evaluating the produced artifacts. SE, on the other hand, aims primarily at specifying, implementing and testing the interactive system`s functionalities and architecture. These two areas have a common objective: to create an interactive system that meets the needs of its users. To attain this goal, this work supposes that, throughout the development process, communication is needed between the professionals from these areas, in order to create a shared understanding about the problem and about what should be built, so that, consequently, the developed application layer will be compatible with the interaction layer, promoting the consistency of what will be presented to the end user. Thus, to support both the communication and the negotiation about interaction design between HCI and SE professionals, this research proposes a communication tool based on semiotic engineering, called ComunIHC-ES. This tool contains information about the problem domain, its users, the tasks involved and the usage context; a language to represent the interaction; and elements that help to explain the HCI design to software engineers. ComunIHC-ES was used in a case study involving professionals from both areas and, after analyzing its results, indications were obtained of its usefulness in supporting both the HCISE communication and the software engineers work.

ASSUNTO(S)

interacao humano-computador human-computer interaction engenharia semiotica semiotic engineering hci design projeto de ihc

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