Architecture for explicit knowledge management on product development processes / Arquitetura para gerenciamento de conhecimentos explícitos sobre o processo de desenvolvimento de produto
AUTOR(ES)
Daniel Capaldo Amaral
DATA DE PUBLICAÇÃO
2002
RESUMO
The product development is characterized by a continuing design-build-test cycle, marked by experimentation and the intensive use of enterprise knowledge. Part of them is tangible and is stored in the documents created during the product development process, named explicit knowledge. This work analyzes the computational solutions for support the explicit knowledge management. As result present a set of common limitations of commercial tools applied in this area. Three important aspects are: a lack of conceptual model to link the information systems at knowledge management effort; small knowledge representation types manipulated by these systems; and a lack of knowledge validation model, sufficient to "filter" the explicit knowledge created. For encompass these challenges, this work presents an architecture (a set of elements) designed to build explicit knowledge management systems. A solution aided by the architecture was created, which integrates a commercial modeling tool and an intranet especially designed. Finally, this solution was applied at specific case: to manage the explicit knowledge of a research group. The results show that the architecture is viable and sufficient to create explicit knowledge management systems. Finalizing, the work presents a set of future findings to architecture s development research
ASSUNTO(S)
modelagem de empresa aprendizagem organizacional e ferramentas processo de desenvolvimento de produto enterprise modeling gestão do conhecimento learning organization product development process knowledge management
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