Tourism And Hotels
Mostrando 25-32 de 32 artigos, teses e dissertações.
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25. Gestão de satisfação e fidelidade do cliente na hotelaria :um estudo sobre os fatores que influenciam a satisfação e a fidelidade do turista internacional no Brasil / Customer satisfaction and loyalty management in hotels: a study about factors that influjence satisfaction and loyalty international turist in Brazil
Esta tese objetivou o estudo dos fatores que contribuem para a satisfação e a fidelidade do cliente, enfocando o modelo norueguês de índice de satisfação e fidelidade do consumidor, aplicado no setor de serviço hoteleiro em Natal/RN, Brasil. A pesquisa teórica foi direcionada para os conceitos de qualidade de serviços, satisfação e fidelidade do c
Publicado em: 2005
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26. UMA ANÁLISE HISTÓRICO-ESPACIAL DO SETOR HOTELEIRO NO NÚCLEO URBANO CENTRAL DE FLORIANÓPOLIS (SC) / A historic- spatial analysis of the hostel industry in the main urban nucleus of Florianopolis (SC)
The current work named A historic- spatial analysis of the hostel industry in the main urban nucleus of Florianopolis (SC) contains the results of a research that seeks to comprise the implications of urban and tourist expansion of the city towards the increasing of the hotel sector located in the main urban nucleus. The research function imposed the definit
Publicado em: 2005
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27. A percepção dos hóspedes quanto aos atributos oferecidos pelos hotéis voltados para o turismo de negócios na cidade de São Paulo. / Guests perception of the attributes offered by hotels directed to business tourism in the city of São Paulo.
business tourist behavior concerning hosting. Due to the dynamism of hotel demand, is expected that professionals and academics be stimulated to prospect and study the hotel market for business tourism. This research is the outcome of the recognition, in the hotel market, of the advantages of knowing the needs of a certain guest profile. Business tourism is
Publicado em: 2004
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28. TURISMO DE AVENTURA E MEIOS DE HOSPEDAGEM: ANÁLISE DAS NECESSIDADES ESPECÍFICAS DE UM SEGMENTO E DA ADEQUAÇÃO DE SEUS RECEPTORES. O Mergulho em Bombinhas - SC
This study deals about the tourism market segmentation and how the hostelry sector can act in this process, based on the adventure tourism, in the sporting-recreational category of scuba diving, and the lodging needs of the tourists that practice such category. Through the analysis of the adaptation of the lodging structures to the diver needs, we intent to
Publicado em: 2004
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29. TURISMO EM FAZENDAS-HOTEL: o rural como espaço turístico
For Krippendorf (2001), travel is part of contemporary post-modern culture. This practice changes the ways in which people interrelate with the space in which they live, and with the areas and people they visit, and determines the need for an infrastructure for transporting and receiving tourists. Augé (1994) defends that within this context non-places aris
Publicado em: 2004
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30. The impacts of the Internet adoption in the hotel industry: the perception of the large and mid-size hotel managers in Natal/RN / Impactos da adoção da INTERNET na hotelaria : a percepção dos gerentes de hotéis de médio e grande porte de Natal / RN
The hotel industry is increasingly using the Internet like a management and operational tool. That way, the hotels will be more prepared to offer quality services to their guests and increase their profits as well. However, many managers seem dont perceive the advantages brought from this new digital environment. This thesis analyse the effects of the hotel
Publicado em: 2002
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31. Contribuição do turismo à economia brasileira. / Tourism contribution to the Brazilian economy.
This study aimed to analyze the tourism contributions to the Brazilian economy, considering the productive framework of 1999. For that, it was aimed to characterize the inter-sectors relations and measure the impacts on product, employment and income, deriving from variations in the final demand, focusing on sectors that form the tourism segment. It was also
Publicado em: 2002
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32. Hyper Friburgo: um sistema hyper texto baseado em agentes inteligentes para informações turísticas / Hyper Friburgo: a hyper text system based on intelligent agents for touristic informations
Nova Friburgo is a Brazilian tourist city, which attracts different types of visitors. This dissertation describes an intelligent system to be installed at a tourist information center for assisting those who need directions to this citys major attractions. Currently, there is an ordinary multimedia application for tourism support but such system is being ex
Publicado em: 1999