The role of satisfaction with the performance appraisal: a comparative study between the public and private sectors

Abstract Purpose To study in Portugal (a) whether satisfaction with the performance appraisal (PA) differs depending on the sector where the workers perform their functions (private versus public), and (b) whether the relationship between workers’ perception of usefulness and accuracy of the performance appraisal process (PAP) and satisfaction with the outcome of their last PA is mediated by their satisfaction with the PAP. Theoretical framework The PA has come to occupy a prominent place in organizations, because only it can be used to measure the skills of their workers and the way they ...

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