Technological game changers: convergence, hype, and evolving supply chain design

Abstract Paper aims Poor supply chain design cost Boeing, Chipotle, Lego, and Toyota billions in revenues, capitalization, and reputational value. This paper introduces a purposive, systematic supply chain design process, identifies economic disrupters, and describes how a proactive approach to supply chain design can support and propel visionary business models. Originality The paper introduces punctuated equilibrium as a critical lens to evaluate how technological disrupters will transform supply chain design and the development of Industry X.0. Converging game changers will place more ...