SELECTING WORKING TEAMS FOR INFORMATION TECHNOLOGY OUTSOURCING PROJECTS THROUGH A COMBINATION OF METHODOLOGIES

ABSTRACT This paper deals with a problem that Information Technology outsourcing suppliers generally face when selecting a working team technically capable for specific roles in software development projects. A combination of methodologies, interactively integrated, is proposed. They are Soft System Methodology to structure the problem, Repertory Grid for individual interviews and elicitation of the selection criteria, DRV Processes to assess the candidates and to generate knowledge and consensus on the selection process and Linear Programming to assign people to each position. This multimetho...