Assessing the current state of supply chain volatility: development of a benchmarking instrument

Abstract Paper aims The study proposes a benchmarking instrument that enables managers to critically assess the volatility management performance of a product’s supply chain to identify areas on which to focus when managing supply chain volatility (SCV). Originality To the best of the authors’ knowledge, the paper is the first to develop an instrument to assess the current state of SCV management of a product’s supply chain. Research method The benchmarking instrument is based on volatility performance data from 87 manufacturing firms. Additionally, a confirmatory case study in the au...