Application of lean healthcare in hospital services: a review of the literature (2007 to 2017)

Abstract Paper aims The demand for quality health services is increasing and the efficiency in hospitals is related to the continued improvement in their processes and services. Faced with this problem, this study aimed to perform a literature review of the application of lean health care to hospital services. Originality Link between theory and practice, helping health professionals in their routine. Research method The concepts of bibliometrics were used. The databases that make up the sample are ISI Web of Science, Scopus, Lilacs, PubMed, and Cinahl; all the articles were in the ISI W...