Salespeople
Mostrando 1-12 de 12 artigos, teses e dissertações.
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1. THE CONSTRUCTION OF MEANING FOR THE EMOTIONAL LABOR
RESUMO Objetivo: O objetivo da pesquisa é compreender como a empresa pode atribuir sentido ao trabalho emocional realizado por vendedores de uma loja de experiência. Para isso, analisou-se o papel das fontes de sentido do trabalho no processo de gerenciamento das emoções realizado pelos vendedores. Originalidade/valor: Observaram-se poucos estudos que
RAM, Rev. Adm. Mackenzie. Publicado em: 25/03/2019
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2. Team Potency and Its Impact on Performance via Self-efficacy and Adaptability
In sales, working together as a team for achieving individual performance is a relevant element. In this paper, we suggest a theoretical framework that analyzes the impact of team potency on subjective performance, according to two mechanisms: self-efficacy and adaptability. The hypotheses suggest that (a) team potency has a positive relationship with self-e
BAR, Braz. Adm. Rev.. Publicado em: 2016-03
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3. Linguas e identidades em contexto de fronteira Brasil/Venezuela / Languages and identities in the frontier of Brazil and Venezuela
The present study was conducted in the frontier between Brazil and Venezuela, more precisely in Pacaraima, a Brazilian district located up northern Roraima State. Focusing on the commercial and tourist section of urban Pacaraima, its aim was to analyze representations of local different languages and nationalities. Quite close to Santa Elena de Uairén, a Ve
Publicado em: 2010
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4. The Brazilian solar heater : theory and practice in favor of a sustainable transfer of technology / O aquecedor solar brasileiro : teoria e pratica em prol de uma transferencia de tecnologia sustentavel
This research represents a contribution to the hydric resources, energetics and environmental, serving as a technical aid to the energetical planning per the demand side, acting favorably on the stability of the conventional electrical systems. It has been studied a reduction on the manufacturing cost of an industrialized solar heater that performs well duri
Publicado em: 2008
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5. Abilities and characteristics of the sales force of the article retailing of domestic use, in the cities of Florianópolis and St José / Habilidades e características da força de vendas no comércio varejista de acessórios para casa nos municípios de Florianópolis e São José
Este trabalho teve como principal objetivo levantar as principais habilidades e características da força de vendas do comércio varejista de artigos de uso doméstico, nos municípios de Florianópolis e São José. Identificou as habilidades consideradas mais importantes pelos gestores, vendedores e, também, pelos clientes. Vender é uma tarefa árdua e
Publicado em: 2008
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6. Effects of aversive contingencies on lying behavior: Cues and detection. / Efeitos de contingências aversivas sobre o comportamento de mentir: Sinais e detecção
As a subdomain in the study of deception, lie detection deals with the investigation of variables that control changes on the behavior of senders while they tell lies (deception cues), and with the conditions under which detectors are capable of correctly identifying such cues. The present study investigated the effect of punishment of lying on deception cue
Publicado em: 2008
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7. A qualidade das informaÃÃes na percepÃÃo de integrantes da cadeia de suprimentos interna: o caso do serviÃo Netsuper da CTBC Telecom
To grow in competitive environments, the organizations have to improve processes and people abilities thru information technology and make strategic decisions about information quality demand, in their in-house supply chains, to delivery quality service. However, guarantee customersâ demand and satisfy employeesâ needs, request appropriate information mana
Publicado em: 2007
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8. Relevância dos registros contábeis no processo de avaliação de empresas para venda: o caso da Perdigão S.A.
In the companies evaluation it is intended to achieve a just value that represents in rational way the economic potentiality of this organization. The business price is generally defined on the basis of the interaction among the purchasers expectations, the capacity of this company to generate future profits and to achieve the conditions demanded for the sal
Publicado em: 2005
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9. GERENTE DE CONTATO EM VAREJO BANCÁRIO: AMBIGÜIDADE DE PAPEL E ALIENAÇÃO / GERENTE DE CONTATO EM VAREJO BANCÁRIO: AMBIGÜIDADE DE PAPEL E ALIENAÇÃO / GERENTE DE CONTATO EM VAREJO BANCÁRIO: AMBIGÜIDADE DE PAPEL E ALIENAÇÃO / GERENTE DE CONTATO EM VAREJO BANCÁRIO: AMBIGÜIDADE DE PAPEL E ALIENAÇÃO
The purpose of this research is to analyze financial services salespeople work at retail bank branches regarding marketing and sales practices, and their perception of their jobs. We search for aspects of alienation at work and for role conflict and role ambiguity. Research was made at private banking institutions aiming to identify the main marketing practi
Publicado em: 2005
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10. A beleza no mercado de trabalho
This dissertation estimates the impact of physical appearance on salespeopleâs wage of Brasilia shopping malls. The fact that we studied a specific occupation can be understood as a progress in this literature. Using an econometrics analysis, it is possible to test the assumption of employerâs discrimination and costumerâs discrimination against ugly sale
Publicado em: 2004
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11. EXAMINANDO OS PROCESSOS DE COLETA E UTILIZAÇÃO DAS INFORMAÇÕES SOBRE OS CLIENTES EM EMPRESAS B2B QUE ESTÃO ADOTANDO ESTRATÉGIA CRM / EXAMINING CUSTOMER INFORMATION COLLECTION AND UTILIZATION PROCESSES IN B2B ORGANIZATIONS ADOPTING CRM STRATEGY
In a highly competitive market, organizations try to leverage their profitability by increasing customer retention rates. Organizations seek to identify,collect and analyze information that allows them to perform actions in order to keep customer relationships in an ever-changing business world. CRM -Customer Relationship Management- strategy goals are to an
Publicado em: 2002
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12. Psychosocial and physical risk factors for musculoskeletal disorders of the neck, shoulders, and lower back in salespeople.
OBJECTIVES: To analyse the association between symptoms from the musculoskeletal system and many psychosocial and other physical stressors in the job demand-control-support model. Also to analyse the influence of personality characteristics. METHODS: 1306 salespeople answered a self administered questionnaire on job characteristics, exposures, personality ch