Polaticas E Praticas De Rh
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1. Ter funcionÃrios satisfeitos à ter clientes satisfeitos: realidade ou indÃcios? um estudo em agÃncias de viagens
This thesis deals with the job satisfaction of the employees together with the customer satisfaction, who use the services of travel agencies of Recife. The main target was to identify the possible reality of communication between the employees and customers satisfaction of the travel agencies. The methodology was attributed to the qualitative and quantitati
Publicado em: 2005