Lingua Inglesa Conversacao E Expressoes Para Recepcionistas De Hotel
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1. Análise de necessidades para recepção de hotel: primeiro passo para uma sugestão de curso
This study aims at presenting the results of the needs analysis in its two perspectives: the target situation of the English language usage in the context of front desk work in hotels and the learning situation of in service employees and pre-service ones who are attending training courses for hotel staff. These results were obtained through the use of four
Publicado em: 2003