Intenaao De Rotatividade
Mostrando 1-2 de 2 artigos, teses e dissertações.
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1. Impacto dos valores organizacionais e da satisfaÃÃo no trabalho na intenÃÃo de rotatividade
The main goal of this study has been to investigate the prediction relationships between organizational values, satisfaction at work and turnover intention. Additionally, the predictive power of the organizational values on the satisfaction at work has been investigated, having identified: the hierarchy of the organizational values, the workersâ satisfactio
Publicado em: 2007
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2. RelaÃÃes entre configuraÃÃes de poder, prazer e sofrimento e intenÃÃo de rotatividade : estudo de caso numa empresa de tele-atendimento / Relations between power configurations, pain and pleasure at work and turnover intention: a case study in call center
The objective of this study was to investigate the variables power configurations and pain and pleasure at work as predictors of turnover intention with call center operators. To investigate these relations, a case study in a great contact center company was carried through with 286 participants who answered consistent and validated scales: Scale of Organiza
Publicado em: 2006