Informacao Assimetica
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1. A certificação ISO 9000 e o desempenho financeiro das companhias abertas brasileiras
The evidences that the quality management practices contribute positively to the financial performance of a firm do not produce a consensus. It is important to take off the impression ISO 9000 is so popular that it could not deserve more intense and effective academic production; there are many effects promoted by the introduction of this standard at the org
Publicado em: 2008