Cognitive Operators
Mostrando 13-14 de 14 artigos, teses e dissertações.
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13. AvaliaÃÃo ergonÃmica do posto de trabalho informatizado de atendimento ao pÃblico em uma empresa fornecedora de energia elÃtrica
This dissertation refers to the case study where physical, cognitive and organizational aspects related to the activities executed at the computerized working posts of teleattendance or call centre, in a company rendering service to the electricity supply company in the State of Pernambuco were described and analysed. The physical aspects analysed, in the li
Publicado em: 2004
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14. O processo de mudanças ergonômicas e as relações entre saúde e trabalho: um estudo de caso.
Ergonomics changes in the work place interfere in the relation between over operators work and health. This case study had as its objective to analyze the repercussions of a process of changes technical and organizational due to ergonomic projects in a school material plant. Two company sectors were selected which are responsible for the main product externa
Publicado em: 2003