25. Um middleware para construÃÃo de aplicaÃÃes de TV Digital distribuÃdas baseadas no Modelo P2P

Interactive Digital Television comes with a lot of changes which are much more than video and audio quality enhancements. It increases diversity and improves availability of multimedia content and turns spectators into multimedia application users. These applications will come with multimedia content and will give to the users the opportunity to actively int

Publicado em: 2006

26. Tests and experimentation for development of new financial products. / Experimentação e testes para o desenvolvimento de novos produtos financeiros.

Experimentation and tests using physical prototypes or computer simulation are practices used in the development of various industrial products. The aeronautical, automobile, mechanical, naval, petroleum and micro-electronics industries have been using one or both of the mentioned techniques for a very long time. However, this issue has not been studied in d

Publicado em: 2006

27. Evolução e Segmentação no Perfil dos Serviços Bancários pela Internet / Internet Banking Evolution and Segmentation

Internet banking has had a fast evolution pace in the last years. In 1996 only a few pioneers took the risk to launch services through the Web, but nowadays millions of users all over the world push Internet banking to be one of the most successful applications at the electronic commerce arena. However, Internet banking fast growth do not occur in the same w

Publicado em: 24/11/2005

28. Uso da Web nos Serviços Financeiros / Use of the Web in Financial Services

Financial companies have since long been among the ones with the highest level of information technology spending in order to support their processes, to reach business efficiency and improve quality of services. Investments on the Web have been contributing to evolve on-line financial services, which can be classified in three categories: publish informatio

Publicado em: 24/11/2005

29. Banking structure, competition and performance in an heterogeneous market / Estrutura, concorrência e performance do setor bancário em um mercado heterogêneo

Financial markets have become increasingly integrated throughout the world. Does this mean that local financial institutions are becoming irrelevant? We argue that due to the information asymmetries involved in credit concession and banks’ role as monitors the answer is no. Motivated by empirical evidences that show a great dispersion among Brazilian banks�

Publicado em: 2005

30. GERENTE DE CONTATO EM VAREJO BANCÁRIO: AMBIGÜIDADE DE PAPEL E ALIENAÇÃO / GERENTE DE CONTATO EM VAREJO BANCÁRIO: AMBIGÜIDADE DE PAPEL E ALIENAÇÃO / GERENTE DE CONTATO EM VAREJO BANCÁRIO: AMBIGÜIDADE DE PAPEL E ALIENAÇÃO / GERENTE DE CONTATO EM VAREJO BANCÁRIO: AMBIGÜIDADE DE PAPEL E ALIENAÇÃO

The purpose of this research is to analyze financial services salespeople work at retail bank branches regarding marketing and sales practices, and their perception of their jobs. We search for aspects of alienation at work and for role conflict and role ambiguity. Research was made at private banking institutions aiming to identify the main marketing practi

Publicado em: 2005

31. The technology of the on line information and its relationship with the costumer: a study of the users of the electronic cash dispenser in the advanced bank positions of UFRRJ. / A tecnologia da informação e o cliente bancário como recurso humano: um estudo de caso dos usuários dos caixas eletrônicos nos postos bancários da UFRRJ.

The study has focus in the bank users behavior, presents in the electronic cash dispenser of the advanced positions of services of the Bank of Brazil and of the Real Bank, located in the campus of the Rural Federal University of Rio de Janeiro. It is centered in their perceptions of use of the Internet Banking, what generated the theme for the report of the

Publicado em: 2004

32. Regulamentação do sistema financeiro: a contribuição para a promoção do desenvolvimento equilibrado do país.

This research has analyzed the regulation of the National Financial System, in order to verify if it contributes effectively to the development of the country, in the terms defined by the Federal Constitution of the Federative Republic of Brazil. As a theorical reference for data analysis, we retook the discussion of the classical conception of financial int

Publicado em: 2004

33. Estratégia de negócios no setor financeiro : um estudo de caso de desenvolvimento de produto com reestruturação da cadeia de valor

Esta pesquisa teve como objetivo analisar e contribuir com o entendimento do processo de desenvolvimento e introdução de produtos e serviços em entidades financeiras (Banco), o que implicou na avaliação dos efeitos na cadeia de valor do cliente. O trabalho contempla ainda a análise do arcabouço institucional que vigora no Sistema Financeiro Nacional e

IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 18/12/2003

34. Clock synchronization in computer networks with quality of service

The Network Time Protocol (NTP), a protocol that synchronizes clocks from networked computers, has nearly two decades of existence and is continuously evolving. Due to its robust treatment of phase and frequency, an algorithm that disciplines the local machine clock, implementations available for a great deal of platforms and operating systems, it became a �

Publicado em: 2003

35. A satisfação do cliente com a qualidade do servico bancário

The objective of this study is to analyze how much the customer, physical person, is satisfied with the quality of bank services, concerning quality dimensions such as: tangibles, reliability, responsibility, assurance and empathy. This study was made in two phases. First, a bibliography revision was made to offer subsidy to a better comprehension of people

IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 22/04/2002

36. Uma metodologia para avaliação de usabilidade de interface web de sites bancários

This dissertation describes a questionaire-base metodology, with usability and heuristic evaluation combined, that was used for evaluate four web sites of Brasilian banks, showing its analysis. The results confirm our expectative that the Internet Banking Sites have to be changed in usability, to achieve better acceptance by the users, especially in user nec

Publicado em: 2002