UMA PROPOSTA DE INDICADORES DE DESEMPENHO NA ÁREA INTERNACIONAL DA PETROBRAS: UMA ABORDAGEM SOB O PONTO DE VISTA LOGÍSTICO / A PROPOSAL OF PERFORMANCE INDICATORS IN THE PETROBRAS´S INTERNATIONAL AREA: UN APPROACH UNDER A LOGISTICS CONCEPT

AUTOR(ES)
DATA DE PUBLICAÇÃO

2005

RESUMO

PETROBRAS, the greatest brazilian company and one of the twelve world´s biggest oil companies, is extending its presence in the international area, as a way to pursue the objectives established in its strategical plan. Acting in countries rich in mineral resources, some of them, however, lacking the necessary technology and specialized man power, Petrobras uses its expertise of more than 50 years in the oil industry, to guarantee a high standard of efficiency, yield, rapidity and security in its operations. The perfect functioning and integration of all the links that constitute its complex chain of activities, that encloses from the exploration of the oil deposit to the delivery of the fuel to the final consumer, require a high ability in technological and logistics terms. In order to allow the managers of Petrobras´s International Area, to exert a systematic control of the operations carried through for the Business Units of the company located abroad, are necessary to develop adequate mechanisms of control and performance evaluation. This work intends to search theoretical basis to study the applicability of the existing performance evaluation models, and to consider the use of performance indicators, that would make possible to evaluate, under a logistics concept, the international performance of the mentioned company.

ASSUNTO(S)

performance indicators logistica logistics industria do petroleo petroleum industry indicadores de desempenho

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