Um estudo da implementação da FMEA (failure mode and effects analysis) sob a otica de gerenciamento de projetos / A study of an FMEA (failure mode and effects analysis) implementation under project management focus

AUTOR(ES)
DATA DE PUBLICAÇÃO

2006

RESUMO

The continuous seeking for improvements in products, processes, systems and services, stressed by the fast growing competition, has led the organizations to experiment methodologies which can improve performance figures. Aspects related to costs, timing, quality, flexibility and reliability, are strategic in assuring a differential to survive in the business, with higher competitiviry. These demands oblige the organizations to consider more integration among areas, transcending the technical character to a more holistic approach. The FMEA methodology by providing a linking among a quality management system input and output process is considered by many quality management systems, mandatory and of high relevance. The FMEA implementation is quite complex as involves effective interaction among distinct elements, to assure the customers needs fulfilling through the product or service characteristics. The aims of this work were: (i) in the first instance, to study the state of the art of the FMEA technique, by checking the strategic interfaces with other tools to assure its effectiveness under a quality management system and (ii) to apply and evaluate the contribution of Project Management methodology in the implementation of a FMEA, focusing it as a project. A case study was made in an automotive parts industry, defining and monitoring the FMEA efficiency characterized by productive and in time sessions as well as its efficacy, represented by its influence in quality costs, products conformance and customer satisfaction. The positive and significant results obtained since the application of the new project management processes, encourage the use of this approach in the FMEA implementation to boost its effectiveness

ASSUNTO(S)

quality risk analisys confiabilidade (engenharia) reliability qualidade analise de riscos

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