Terceirização em Informática no Brasil: Investigação sobre a Situação da Terceirização em Informática no Contexto Brasileiro / Outsourcing in the Field of Information Technology

AUTOR(ES)
DATA DE PUBLICAÇÃO

24/11/2005

RESUMO

The text relates an empirical investigation on Brazilian information systems and services outsourcing context, revealing some important characteristics about formerly unclear matter. The research analyses the reasoning for outsourcing, the implementation process, the partners selection criteria, the destination of internal technical personnel, the agreement writing process, the start prices and further revisions, the plans for the future, segments transferred to external partners, effective benefits and difficulties and major concerns about outsourcing.

ASSUNTO(S)

informática administração de sistemas de informação gestão de informática outsourcing terceirização

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