Single Health System: from theory to integrality practice / Sistema Único de Saúde: da teoria à prática da integridade

AUTOR(ES)
DATA DE PUBLICAÇÃO

2004

RESUMO

Sixteen years ago, when the Constitution of 1988 was promulgated, the Federal Government took charge of guaranteeing health to all citizens by Sistema Único de Saúde (Single Health System) - (SUS), so that would be universal, integral and equanimous. To do this premises, Organic Laws and Basic Operational Norms. One of them is the reference and contra reference, object of this study, with which it´s supposed to recognize the functionality of this system as determinant of assistance integrality through its services network, based on these objectives: identify the restrictive moments in attendance and appointment of extern references, by fluxgrams construction of these processes; recognize the extern reference characteristics related to type, register source, appointment deadline, users profile and professionals staff; discuss the integrality principle under network services support, correlating the operational conditions of users access to extern references. It refers to an exploratory and descriptive study, done in a UBS of Health District of Guaianases, East Zone of São Paulo, that act under the strategy of Family Health and that contemplate the organizing criterions of SUS such as: decentralization of management through Health Districts, territorization and hierarchy of network. At UBS level, the determination of area involved and registration of clients. In these results, with the fluxgrams built was possible the recognition of several restrictive moments of access of users in intern work processes that originate the references, as well, its appointment fux for others attendance level. The gotten information also permit infer that, although under the organizing criterions of SUS and the existence of reference system and contra reference, the access is not guaranteed to the majority of users neither basic level nor the level with more complexity and, among those accessed , there is a long time to wait for the appointment, mainly for diagnostic exams. It was also observed a big difference between the quantity of emitted and registered references among the professional staff, competing with the discrepancy between the register sources (SIAB and Notification Card /Electronic Plan). This fact makes difficult the offering plan of these references, according to the real demand. It´s possible to conclude, with these results, that the current way of attendance at UBS of this study doesn´t guarantee the integrity of assistance from basic level, with, still moderated highly in clinic practice and diagnostic and related to territorial registration, makes difficult the autonomy of the users, protagonists of their necessities in health

ASSUNTO(S)

integrality reference and contra reference system sistema de referência e contra-referência integralidade

ACESSO AO ARTIGO

Documentos Relacionados