Proposta de um sistema de medição de desempenho aplicado à mecanização agrícola: um estudo de caso no setor sucroalcooleiro / Proposal of a performance measurement system applied to agricultural mechanization: a study case in sugarcane agro-industrial sector
AUTOR(ES)
Paulo Rodrigues Peloia
DATA DE PUBLICAÇÃO
2008
RESUMO
Leaders organizations of different sectors have a common characteristic, ability to measure your own performance and to use this measurement in an intelligent form to search higher level. In agricultural sector, efforts in that direction are still inexpressive. In function of the importance witch mechanized systems have for agricultural business success, due to your participation on costs and potential for reduction, and the importance of performance measurement in management support, the objective of this research is to propose an integrated performance measurement system for give support to agricultural mechanization management. The methodology was divided in two main phase: adjust of a systemic conceptual model (based in Balanced Scorecard and concepts of Fundação Nacional da Qualidade) and then his development in a practical situation (case study in a sugarcane agro industry). Were found performance indicators associated with: cost and time (traditionally utilized); control and increase in quality of operation and support processes; environment preserve; security, health, satisfaction, motivation and capacitating of employees; information systems development. Concluding, the elaboration of performance measurement system appointed to new indicators to mechanized systems management.
ASSUNTO(S)
indicadores de produtividade information systems mecanização agrícola planejamento estratégico máquinas agrícolas sistemas de informação. indústria sucroalcooleira bsc agricultural machines.
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