Processos e resultados de empresas brasileiras após a certificação ambiental ISO 14001

AUTOR(ES)
DATA DE PUBLICAÇÃO

2006

RESUMO

This work had the objective to analyze the operational results achieved for ISO 14001 certificated Brazilians companies, and it was based in the environmental management and strategies of operations. To achieve this objective, the work found identifies the factors related to the operations process and the performance of operations after the environmental certification. The search method found to integrate both qualitative and quantitative analyses. The quantitative analysis was based on treatment of current statistics data that result of the participation of Brazilians companies in the DEVISO project (Developing Countries and ISO 14000). The qualitative analysis, in turn, used the personal interview to the Environmental Manager of the two companies that participated of the DEVISO project. The quantitative analysis was based on factor analysis (Principal Components Analysis PCA) and comparison among means of factors that results through the paired sample t-tests. This analysis made possible to elaborate a performance hierarchy to these factors when compared with a maximum limit. After, the factors was analyzed with the use of the bibliography and served to draw the interview script used in the qualitative analysis. The factors identified for the operation process was Environmental Management, Suppliers, Recycle and Cooperation. For the performance of operations results the factors Image, To Carry Standards, Toxic Waste and Use Efficient

ASSUNTO(S)

operations process processos de operação strategies of operations iso 14001 desempenho das operações estratégias de operações administracao environmental management performance of operations gestão ambiental

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