Process mapping based in controls for governance of technology informations / Mapeamento de processos baseado em controles para governança de tecnologia da informação

AUTOR(ES)
DATA DE PUBLICAÇÃO

2007

RESUMO

Research for the development of a process-mapping model based on control patterns to manage information technology. There is a trend for organizations to try and have their management processes under control; however, choosing, implementing and using the models which would best adapt to their reality are not easy tasks. This paper proposes the development of an information technology Management process using the systems study method named Sistemografia in order to meet the demands of the Sarbanes-Oxley law. This process is based on a model of control by objective, named Control Objectives for Information and related Technology (COBIT). All of these factors are embedded in companies that manage their technologies, especially telecommunications companies related to tele-information technology and to the multi-service nets. In short, the objectives are: to describe the elements that compose Company Management and Architecture; to describe the articles of the Sarbanes-Oxley law, relating them to the COBIT model; to describe the management model using the sistemografia method; and to propose a framework for data management and metadata for the Management of IT, associating a dashboard, and based on the maturity of the processes, so as to measure them at their present stage and plan the aimed strategic stage.

ASSUNTO(S)

metadata process-mapping metadados cobit teleinformática cobit sistemografia tele-information engenharia eletrica information technology governance governança de tecnologia da informação mapeamento de processos sistemografia

ACESSO AO ARTIGO

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