Os saberes dos chefes de cartório dos juizados especiais cíveis e o novo serviço público: um estudo no Estado de Santa Catarina / The competences of the secretaries of special civil courts and the new public services: a study in the Santa Catarina State

AUTOR(ES)
DATA DE PUBLICAÇÃO

2007

RESUMO

The present work aims at identifying the competences of the secretaries of special civil courts from Santa Catarina State of and compare throughout the perspective of the New Public Service proposed by Denhardt and Denhardt (2003). The proposal of the New Public Service is based on elements of human behavior such as dignity, truth, a sense of belonging, concern for others, service, citizenship based on shared ideals and the public interest, which, in the Old Public Administration and the New Public Management models, are not taken into consideration. The special courts are concerned with this proposal because they are an answer to Brazilian judicial society in an attempt to promote a justice closer to citizens, guided by the oral criteria, simplicity, informality, procedural and time economy. The special civil courts have under its responsibility, civil causes of lower complexity, such as those which values does not exceed forty times the minimum salary, whereas the ones that doesnt exceed twenty times the minimum salary, can be conducted directly by the party without a lawyer. Conducting these courts are their secretaries, who are responsible for their administration, combining the responsibilities of managing the physical structure and its personnel, they care about the parties and lawyers, as well as the procedural rites. The research was conducted through qualitative methods characterized as exploratory exposed by a case study, where the focused interview was employed to collect the primary data and a documental review for the complementary data. For the analysis of the interviews it was employed the technique of content analysis. The results indicate that the competences identified in the courts secretaries seems to be according to the New Public Services proposal. Although the very administration of justice is still based on precepts than those claimed by New Public Service. This perception is based on the fact that according to the survey, the Public Administration model currently employed by judicial courts in Santa Catarina State are based only on the principles of Old Public Administration and New Public Management. This model uses intensively the bureaucracy and only consider as an indicator of quality productivity measured by statistical data

ASSUNTO(S)

juizados especiais juizados especiais cíveis serviço publico competências judiciário catarinense cartórios de registro civil administracao publica new public service competences novo serviço público special courts

ACESSO AO ARTIGO

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