Organização do trabalho e saúde dos trabalhadores: estudo com bancários do município de Uberaba-MG / Organization of the work and the workershealth: study with bank employees of the municipal district of Uberaba-MG

AUTOR(ES)
DATA DE PUBLICAÇÃO

2009

RESUMO

SILVA, Juliana Lemos. Organization of the work and the workershealth: study with bank employees of the municipal district of Uberaba-MG, 2009, 170 p. Dissertação de Mestrado apresentada ao Programa de Pós-graduação em Ciências Médicas da Faculdade de Medicina de Ribeirão Preto, Universidade de São Paulo/FMRP/USP, Departamento de Medicina Social. The Brazilian banking sector passed for intense process of transformation in the last few decades and occupied position of leadership in the incorporation of new technologies and organizations innovations. The observed productive reorganization in the sector objectified to adjust it the new forms to it of capitalist accumulation: the intense computerization of the banking work and other structural changes of the sector had not only affected the nature of the products but also the proper behavior of the markets, what it resulted in significant changes in the work conditions and, consequently, in the health of the workers. This study it had for objective to investigate the conditions of work of the bank clerks of a private institution in Uberaba, MG, Brazil, in the attempt to identify where measured the changes in the organization of the work they had intervened with its health. The collection of data if gave through recorded interviews with ten pertaining bank clerks the different hierarchic levels, of both the sexes, and the adopted criteria of inclusion had been: a. that the interviewed one had employment bond with the institution when of the accomplishment of the research and, b. that half of the interviewed ones had, in the minimum, ten years of career in the institution. The contacts with the workers had been mediated by the union of the category. The reconstitution of the work process, in the perspective of the bank clerks, denounces that beyond illnesses of physical order, as the occupational illnesses directly related to the intensification of the work rhythm, had also occurred the increase of the incidence of the mental suffering and the loss of the identity and the professional valuation, in result of the new requirements of the profession. The majority of the interviewed ones, independent of its time of act of contract, affirmed that the banking work lost its status. Feelings of frustration and unreliability in relation to the career had predominated in the depositions. The data had also disclosed concern with the suffered psychological pressure, mainly as for the fulfillment of goals. Expressions as mental consuming, stress, depression, psychological pressure, fear, uncertainty and unreliability had been gifts in the majority of the depositions.

ASSUNTO(S)

organização do trabalho worker´s health doenças ocupacionais reestruturação produtiva. bank clerks productive reorganization. bancários organization of work occupational illnesses saúde do trabalhador

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